This will be a central resource for IT Information.
Having Problems with IT?
Follow the steps in this document to resolve your issue.
Connecting to Student Email
Office 365 – Home Use
Install Microsoft Teams
If your IT issue isn’t listed here, please try the following FAQ’s before contacting the school for IT support:
NBN Support for those Students without Internet at Home
To help Australians respond to the COVID-19 pandemic, NBN Co is providing up to $50 million to assist phone and internet providers to support low-income family households with school-aged children who do not currently have an active NBN connection at home.
This funding will help phone and internet providers create more affordable offers to connect eligible families during Term 2. More than 20 phone and internet providers nationwide have agreed to participate in this program.
The assistance period runs from 1 April 2020 to 30 September 2020. Each phone and internet provider has their own pricing structure and may still charge a fee for monthly access, data costs and account set up fees.
Phone and internet providers that are ready to connect customers as of 1 May 2020 are:
Activ8me | https://www.activ8me.net.au/ – 132 288
Aussie Broadband | https://www.aussiebroadband.com.au – 1300 880 905
IPSTAR Broadband | https://ipstarbroadband.com.au/products/educationreliefoffer/ – 132 800
SkyMesh | https://www.skymesh.net.au – 1300 759 637
Superloop | https://www.superloop.com – 1800 101 210
Southern Phone | https://www.southernphone.com.au/ – 131464
Flip Connect | https://www.flipconnect.com.au/nbn/ – 1300 354 788
Full details re the NBN support are available here.
Accessing Extra Mobile Data